Aged Care
Supports, for life!
ILSA began providing support to Older Australians receiving Home Care Packages in 2018 due to ongoing requests and feedback from our community. Currently we only provide this service in the Cairns region.
ILSA believes that providing stable, quality supports to Older Australians is of critical importance to ensure people can remain living independently in their own home. We take our responsibility to our Older Australians very seriously, working with our clients to ensure they receive the support they need.
What is a Home Care Package?
Home Care Packages provide older people who want to remain living at home with access to a range of ongoing support services to help with day-to-day activities. Individuals are assessed by an assessor to determine eligibility of level of support.
There are four levels of funding support available. ILSA offers support under all the Home Care Packages including:
1
Home Care Package Level 1
basic care needs
2
Home Care Package Level 2
low level care needs
3
Home Care Package Level 3
intermediate care needs
4
Home Care Package Level 4
high level care needs
1
2
3
4
Home Care Package Level 1
low level care needs
Home Care Package Level 2
basic care needs
Home Care Package Level 3
intermediate care needs
Home Care Package Level 4
high level care needs
We have well trained staff to cater to meet the needs of people living with disability or those who require support to maintain their independence in their own home.
The range of Home Care services we offer include:
Personal care
Assistance with self-care; assistance with client self-administration of medication.
Nursing
to help you treat and monitor medical conditions at home;
Meals and Food Preparation
to assist you in your home;
Domestic Assistance
including cleaning, laundry and other chores;
Light Gardening
tasks such as mowing;
Transport
with our support staff to get you to appointments and other community activities;
Social Support
including assistance with shopping and other social activities;
Care Management
including assisting with arranging appointments, managing support teams, and ordering aids and other equipment.
What can I do with funding?
My Aged Care provides a taxpayer funded subsidy towards the various packages of Home Care. This subsidy is paid to an approved Home Care Service provider of your choice (like ILSA!). As part of your initial assessment, it may be determined that you need to pay an income tested care fee.
The types of services you can use your funding for include personal care, domestic assistance and social support – all of which ILSA can help you with. A full list can be found through My Aged Care. You can also get information on the various package levels and fees you may be charged by Aged Care or your Provider.
What are ILSA's service rates, fees and other costs?
The standard rate of supports (6am-8pm Monday-Friday) is $61.50 per hour for personal care, social and community support (including assistance to attend appointments), cleaning and household tasks, and light gardening. If you believe you will need supports outside standards hours, please contact ILSA and ask for our Pricing Schedule.
Other fees and costs relating to your supports are listed in the table below:
SERVICE RATES
|
Support Type (cost per hour) |
Standard (6am-8pm) | Non-Standard | Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|
Personal Care | $67.05 | $75.07 | $84.05 | $110.05 | $135.03 |
Cleaning & Household Tasks | $67.05 | $75.07 | $84.05 | $110.05 | $135.03 |
Light Gardening | $67.05 | N/A | $84.05 | $110.05 | N/A |
In-home Respite | $67.05 | $75.07 | $84.05 | $110.05 | $135.03 |
Nursing | $125 | $148 | $174 | $210 | $262 |
FEES & OTHER COSTS
| Cost per fortnight | Level 1 | Level 2 | Level 3 | Level 4 |
|---|---|---|---|---|
Basic Daily Care fee | $0 | $0 | $0 | $0 |
Care Management fee | $49 | $87 | $184 | $282 |
Package Management Fee | $40 | $76 | $163 | $228 |
Staff travel cost (when supporting a client with a social activity) | $1.00 | $1.00 | $1.00 | $1.00 |
How do I access My Aged Care and Home Care Packages?
The first stage is to find out if you are eligible for subsidised aged care. This involves a two-part assessment process that understands your needs and what services could help you. It starts with a simple eligibility check which you can do online or over the phone by calling 1800 200 422, followed by an in-person assessment. Make sure you have your Medicare card when checking your eligibility.
If you are eligible and proceed to an in-person assessment, it is worth spending time preparing by gathering information and identification. You can find more information about preparing for your assessment here.
At all stages of checking your eligibility and assessment, you are welcome to have a support person present to assist you. As you answer the questions, think about how you manage on your worst day, as this will provide a better representation of what support you need. Feel free to contact ILSA if you would like us to assist you with the process of applying for My Aged Care.
The My Aged Care Assessment Team to contact in Cairns is:
Cairns ACAT
- 381 Sheridan Street CAIRNS
- (07) 4226 4595
- fnq_acat@health.qld.gov.au
An aged care assessment nurse can meet with you to talk about the service levels available to meet your specific care needs. If you have received an approval letter from My Aged Care you can look online for support providers in your area who can provide your package assignment.
